Check the version and updates

Find the current app version and follow update prompts.

Open App settings → App updates to see your version and update status.

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Check for updates

1. Keep an internet connection active.
2. Select Check for updates.
3. Read the result. If an update is available, follow the app’s prompts.

End an ongoing interview before restarting or installing an update.

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Help support understand your environment

When reporting a problem, include the app version, operating system version, time, and relevant session or page.

After updating, check permissions and audio devices in App settings. Before your next session, confirm the resume, role, answer language, and preferences.

Next: App settings or Support.