> ## Documentation Index
> Fetch the complete documentation index at: https://docs.greatoffer.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage renewals, cancellations, and refunds

> Understand subscription management and applicable checkout and refund terms.

Before changing paid access, check your current plan, paying account, and billing period. **Subscription & Credits** also provides plan and payment FAQs.

## Automatic renewal and cancellation

Subscriptions renew automatically for the selected cycle until canceled. Credits are one-time purchases without automatic renewal.

To avoid the next renewal, contact [support](mailto:support@greatoffer.ai) at least **24 hours before renewal** to request cancellation and confirm the result. The billing page shows renewal status and expiry information. Once cancellation is confirmed, your benefits remain available until the end of the current billing period.

Cancellation and refunds are handled separately. Review the refund policy and submit a request if needed.

## Plans and payment methods

Select **Account & Billing → Change plan** or open **Subscription & Credits → Subscription**. A confirmed upgrade takes effect immediately, with the remaining value of your current subscription credited toward the price difference. A downgrade takes effect at the end of the current billing period. Review the confirmation page for the actual amount and effective date.

Checkout supports credit and debit cards. The payment methods available for your account and region appear before you confirm the purchase.

## Refund conditions

Open **Refund Policy** from the [website](https://greatoffer.ai/) footer for terms applying to your product, purchase date, and usage. Eligibility, deadlines, fees, and processing times follow that policy and the order terms.

Contact [support@greatoffer.ai](mailto:support@greatoffer.ai) with your registered email, order or charge date, product, reason, and relevant supporting information.

Next: [Usage and purchases](https://docs.greatoffer.ai/en/account/usage.md) or [Support](https://docs.greatoffer.ai/en/support/contact.md).


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